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Internode - Broadband Internet Access and other Internet services.
 
 

Internode Business Broadband ADSL Plans

Important Note : The connection mode of new Internode Business ADSL services has changed.
Please click here for further information.

 

Business Broadband ADSL Plans

Price List

Setup Fee
New ADSL Service $129
Relocate an existing Internode ADSL service
(click here for relocation form) 		$99
Transfer (Churn) an existing ADSL service
(from other participating Internet Providers) 		$39
Single Service Transfer an existing ADSL
service to Internode Extreme ADSL2+
(from other participating Internet Providers) 		$99
Other Fees and Charges

 

Asymmetric BUSINESS ADSL Plans

Plan Monthly Cost Maximum Speed
(Download/Upload)		 Monthly
Downloads		 Quota Control Price Cap
"FAST"
Fixed speed ADSL1 plans (wide coverage)
BUSINESS-256-Standard $80 256k / 64k 40 GB Capped Excess $349
BUSINESS-256-Premium $160 256k / 64k 80 GB Capped Excess $349
BUSINESS-512-Standard $90 512k /128k 40 GB Capped Excess $599
BUSINESS-512-Premium $180 512k / 128k 80 GB Capped Excess $599
BUSINESS-1500-Standard $120 1500k / 256k 40 GB Capped Excess $999
BUSINESS-1500-Premium $220 1500k / 256k 80 GB Capped Excess $999
 
"FASTER"
High Speed ADSL1 Plans
Up to 8 Megabits per second (wide coverage)
BUSINESS-High-Standard $130 Min: 1500k/256k
Max: 8000k/384k		 40 GB Excess None
5c/MB excess
BUSINESS-High-Premium $230 Min: 1500k/256k
Max: 8000k/384k		 80 GB Excess None
5c/MB excess
 
"FASTEST"
Internode Extreme® ADSL2+ : Simply The Best
(Internode direct ADSL2+ service areas only)
Only available on Agile ADSL2+ DSLAM enabled exchanges
(click here for more information)
BUSINESS-Extreme-Standard $150 ADSL2+ Speeds 60 GB Excess None
5c/MB excess
BUSINESS-Extreme-Premium $250 ADSL2+ Speeds 120 GB Excess None
5c/MB excess

Note: Upstream speeds above 1000k require an ADSL2+ Modem with Annex M support

 

Symmetric BUSINESS ADSL Plans

Plan Monthly Cost Maximum Speed
(Download/Upload)		 Monthly
Downloads		 Quota Control Price Cap
512kbit / 512kbit
BUSINESS-512SYM-Standard $120 512k / 512k 40 GB Capped Excess $599
BUSINESS-512SYM-Premium $220 512k / 512k 80 GB Capped Excess $599


New Customers - Click Here to Signup Online

Existing Customers - Click Here to Change your Plan

Download PDF Pricelist

 

Features

  • Internode offers Business ADSL plans for Business Quality requirements.
  • These plans are operated on a nil-effective-contention ratio basis - they're built and provisioned to be fast.
  • No shaping or prioritisation is applied to any Business ADSL plan.
  • One or Six (+$20/month) customer-side static IP addresses provided.
  • Additional subnet ranges can also be routed - contact Internode Corporate Sales for details.
  • These plans include Priority Business Support and a defined Service Level Agreement (SLA) - for further information please contact Internode Sales.
  • All 256,512 and 1500 plans have a Fixed Price Cap - meaning that regardless of download quantity, the maximum total bill (base fee plus excess fee) will not exceed the specified price cap.
  • Casual dialup account with 10 hours included free then $1 per hour pay-as-you-go.
  • Optional $10/month extra for 300 hours of dialup account access per month.
  • Global roaming facility for dialup and WiFi access via iPass (separate usage charges apply - click here for details).
  • Free .on.net subdomain (choose your own subdomain name e.g. 'mycompany.on.net' - subject to approval by Internode).
  • Now includes support for ADSL2+ Annex M - Supports upstream speeds of up to 2500kbit/sec.

Conditions of Service and Important Information

  • No minimum service contract term.
  • A mailbox and usage-based dialup account is included (with 10 hours included free then $1 per hour pay-as-you-go.). An existing Internode dialup account can be used instead (or converted to a usage-based account) if desired.
  • Data downloads in excess of the monthly Download Cap are charged at $0.05 per additional Megabyte.
  • One static IP address assignment standard - option for five static IP addresses.
  • IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
  • Static IP allocations may be modified by Internode to address technical requirements at 14 days' notice.
  • Speeds are quoted as download/upload maximum speeds.
  • Speeds noted are peak rates and may not reflect actual network performance.
  • Service does not include ADSL hardware, sold separately (see below).
  • Pricing and other conditions are subject to periodic revision.
  • Service not available in all areas or on all lines.
  • Technical telephone support for installation is free of charge for DSL hardware purchased from Internode.
  • Invoices and Payments
    • Monthly payments may only be made via credit card or direct debit, paid in advance. A surcharge applies to credit card payments - $0.99 per transaction for Visa or Mastercard; or 2.5% of the transaction value for American Express or Diners Club. There is no surcharge for Direct Debit payments. For more information click here.
    • The service can also be invoiced on a quarterly basis, paid in advance. Quarterly payment options include BPay, Direct Credit, Direct Debit, Cash, Cheque, EFTPOS, Money Order or Credit Card (refer note above for surcharges on Credit Card transactions).
    • Invoices are sent to your Internode email account. Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice.
  • Additional conditions apply - see our ADSL Service Specifications for details.
  • All prices include GST.
  • High Speed ADSL1 plan notes:
    • High speed plans are not available on Layer 3 Business DSL services. Layer 3 Business DSL customers will need to migrate to a Layer 2 service before changing speed to a 'High' speed plan. Contact Internode for assistance.
    • Wide coverage - "High" ADSL plans are available in all current ADSL service areas.
    • High speed plans will not appear in the Online Signup or Plan Changer unless your phone service is connected to a Telstra enabled telephone exchange.
    • Minimum speed - 1500k/256k.
    • Maximum possible speed obtainable, depends on the length and quality of your phone line from your telephone exchange, the type of ADSL modem you are using and technological constraints of the phone line.
    • Maximum Possible Speeds: 8000k/384k
    • Internode do not guarantee that customers who select these High speed plans will be able to obtain the full quoted speed.
    • Some customers may have phone services that are connected to Telstra RIM devices. In these cases, Telstra may limit the maximum speed of your service - this is outside of the control of Internode.
  • Extreme® ADSL2+ Notes:
    • Use of the Extreme plans requires that you are connected to an Agile ADSL2+ enabled exchange.
    • Extreme plans will not appear in the Online Signup or Plan Changer unless your phone service is connected to an Agile ADSL2+ enabled telephone exchange.
    • Click here for important information about ADSL2+ Speeds
    • Internode do not guarantee that customers who select the Extreme plans will be able to obtain the full quoted speed.
    • Annex M (upload speeds higher than 1000k) requires a modem which supports ADSL2+ Annex M.
    • ADSL Fast Transfer / Churn, is not available for transferring directly to an Agile ADSL2+ DSLAM.
    • Extreme plans may be deployed on Telstra Wholesale ports where an Agile port is not currently available.
    • Extreme customers not yet migrated to an Agile ADSL2+ DSLAM (or unable to be migrated) will achieve a line speed of 1500k/256k .
    • For further information about Extreme® ADSL2+ see http://www.internode.on.net/adsl2/

Notes

1. Automatic Business ADSL Service Cancellations:

Please be aware that your Internode ADSL service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new Activation fee):

  • When your Telephone account is cancelled.
  • When you shift location (even if taking the same number with you). (please see our relocation form)
  • If you order an ADSL-incompatible product on the line ADSL is delivered on. We strongly advise that you contact our Sales department to discuss any pending changes to your phone service prior to making those changes.

2. Service Activation

Business ADSL services are normally provisioned within 7-10 business days and Activated by Internode no later that 7 days thereafter at which time Internode will commence billing the customer.

3. Billing:

Internode recommend a monthly billing arrangement, as any requested changes to your account (eg speed or data change) is actioned by our system at the start of the next billing period. Therefore paying on a monthly basis - Credit Card or Direct Debit - means you are able to make changes to your service on a monthly basis, whereas if you are being invoiced quarterly, any changes will occur at the start of the next quarter.

  • Credit Card surcharge : Payments via Visa or Mastercard incur a $0.99 surcharge per transaction; and payments via American Express or Diners Club incur a surcharge of 2.5% of the transaction value.
  • There are no surcharges for Direct Debit payments (these can be monthly or quarterly).
  • Similarly, there are no surcharges for any of the quarterly payments options - BPay, Direct Credit, Cheque, Money Order, Cash or EFTPOS.
  • Please note that the first monthly or quarterly service charge, plus activation fee and any hardware charges, must be paid in full before Internode allow access to your service.
  • Full details on our payment options are available at http://www.internode.on.net/payments/

4. Notification:

Tax invoices, Internode Bulletins and automated data usage warning messages are sent to your Internode email address. Please refer to the configuration sheet (supplied when your service is activated) for details of your Internode email address. Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice.

ADSL Service Options and Charges

Miscellaneous Charges
New ADSL Service Setup Fee $129
Charged when a new ADSL service is ordered
Transfer (Churn) an existing ADSL Service to Internode $39
Setup fee charged when taking advantage of the Telstra fast transfer process

For further information about Churn, please click here)
ADSL Line Speed Change $20 per change
Charged if the customer wishes to vary the ADSL line speed.

(No charge to change data plans within a given speed; any changes requested take effect at start of next billing period)

ADSL Plan Changes can be made online via the Accounts Interface
Relocate an Existing Internode DSL Service $99
When you change location (even if you retain the same phone number) you will need to fill out our Relocation form. (click here for relocation form and further information)
ADSL Service Early Termination Fee $65
Charged when an ADSL service is cancelled prior to 6 months of use.
ADSL Mode/Layer Change $39
Charged when a customer wishes to switch between Home/SOHO and Business ADSL or vice versa.

Important Notes:
- Static IP cannot be transferred between service changes.
- Reconfiguration or hardware change on client equipment is needed to transition between Business and Soho/Home services.
- Please consult Internode Sales to discuss your needs if you are considering a layer/mode change.
Excess Download Rate $0.05 per MB
Applies on Business Plans when usage exceeds quota, however a total price cap applies.
Applies on Business Extreme plans when usage exceeds quota. No Capped Excess on Extreme Plans .
Business ADSL 6 Additional Static IP Addresses + $20 per month
Additional 6 IPs via /29 framed route for Business ADSL service

 

 

Information is current as of 23/10/2006, and is subject to change without notice.
All prices quoted include GST.

Click Here to Signup Online for Internode Business ADSL