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Internode - Broadband Internet Access and other Internet services.
 
 

Internode SOHO Broadband ADSL Plans

SOHO Broadband ADSL Plans (Recommended Plans)

The plan table below is currently showing you our recommended plans. To see all plans click here.

Got a question about our new ADSL plans?

Chances are, we already have the answer! -Check out our Frequently Asked Questions - Click Here

 

Setup Fee
New ADSL Service $129
Relocate an existing Internode ADSL service
(click here for relocation form) 		$99
Transfer (Churn) an existing ADSL service
(from other participating Internet Providers) 		$39
Single Service Transfer an existing ADSL
service to Internode Extreme ADSL2+
(from other participating Internet Providers) 		$99
Other Fees and Charges

 

Price List

RECOMMENDED
SOHO plans listed below
Click here to view additional plans
Plan Monthly Cost Maximum Speed
(Download/Upload)		 Monthly
Downloads		 Quota Control
 
"FAST"
Fixed speed ADSL1 plans (wide coverage)
SOHO-512-Starter $64.95 512k / 128k 10 GB SOHO Shaping
SOHO-512-Standard $74.95 512k / 128k 20 GB SOHO Shaping
SOHO-1500-Power10 $74.95 1500k / 256k 10 GB SOHO Shaping
SOHO-1500-Power20 $89.95 1500k / 256k 20 GB SOHO Shaping
 
"FASTER"
High Speed ADSL1 Plans
Up to 8 Megabits per second (wide coverage)
SOHO-High-Power10 $99.95 Min: 1500k/256k
Max: 8000k/384k		 10 GB SOHO Shaping
SOHO-High-Power20 $109.95 Min: 1500k/256k
Max: 8000k/384k		 20 GB SOHO Shaping
SOHO-High-Power30 $124.95 Min: 1500k/256k
Max: 8000k/384k		 30 GB SOHO Shaping
 
"FASTEST"
Internode Extreme® ADSL2+ : Simply The Best
(Internode direct ADSL2+ service areas only)
Extreme® plans only available if your ADSL service is connected
to an Internode ADSL2+ DSLAM
SOHO-Extreme-Starter $69.95 ADSL2+ Speeds 10 GB SOHO Shaping
SOHO-Extreme-Standard $79.95 ADSL2+ Speeds 20 GB SOHO Shaping
SOHO-Extreme-Boost $94.95 ADSL2+ Speeds 30 GB SOHO Shaping

Note: Upstream speeds above 1000k require an ADSL2+ Modem with Annex M support.


New Customers - Click Here to Signup Online

Existing Customers - Click Here to Change your Plan

Download PDF Pricelist

 

Features

  • Single Static IP address
  • Automatic DNS service offering a fixed Internet Domain Name that maps to your assigned Static IP address - e.g. 'myusername.cust.internode.on.net' (more info)
  • Free soho.on.net domain name to link to your own server. (choose your own subdomain name e.g. 'mycompany.soho.on.net' - subject to approval by Internode).
  • DNS PTR record (reverse lookup) can be changed to meet your needs
  • High performance, 128 kbits/second (16kbytes/sec) shaping applied (to downloads only) over the specified download quota (SOHO Shaping)
  • If your download quota is exceeded, shaping of download traffic is applied at 128 kbits/second. There is a maximum 'shaped excess' allowance of 3 gigabytes - additional access constraints may be applied beyond this amount.
  • These plans are 'Layer 2' services using the PPP protocol via PPPoE or PPPoA to connect.
  • Internode allows its customers to run their services with no network ports blocked. By default we do protect our customers (on layer 2 plans only) by filtering some ports which are generally used to propogate network worms and attacks. You are welcome to disable that protection via an online web page if you wish to.
  • Always-available connection - Connect anytime, no busy signals, dedicated connection to the Internet.
  • Use your phone concurrently - Telephone line can place and receive calls concurrently - no second line needed!
  • All Operating Systems Welcome - If it supports PPPoE, you're welcome to use it. Mac, Linux, PC/Windows, whatever. We don't discriminate.
  • Bring your own ADSL device - Choose the device that suits your needs - bring your own or buy one from us at a competitive rate - see our pricelist for details.
  • Use anytime - No Peak/Offpeak time limitations on when you can use your service [1]
  • No regional surcharge - Same access prices for any area we cover, metro or regional.
  • No upload surcharge - All upload-direction data is free of charge [2]
  • Casual dialup account with 10 hours included free then $1 per hour pay-as-you-go.
  • Optional $10/month extra for 300 hours of dialup account access per month.
  • Global roaming facility for dialup and WiFi access via iPass (separate usage charges apply - click here for details).
  • Up to four additional mailboxes (total of 5 including primary account) included.
  • 50 MB Webspace included (for personal non-commercial use only).
  • All prices quoted include GST and are subject to change without notice.
  • Now includes support for ADSL2+ Annex M - Supports upstream speeds of up to 2500kbit/sec.

[1] Some ADSL providers provide different usage allocations for different time bands. We let you use your connection whenever you want without penalty.

[2] Some other ADSL service providers assess and charge for both upload and download data on your ADSL connection. This means that applications which send and receive data concurrently (such as online games) are effectively double-charged. Internode assesses usage only in the 'download' (Internet-to-customer) direction, and traffic returned from the customer to the Internet is FREE.

Important Information

  • $129 once-off setup and activation fee applies to new ADSL services.
  • $39 once-off setup and activation fee applies to ADSL services transferred (churned) from other supporting ADSL providers..
  • IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
  • Static IP allocations may be modified by Internode to address technical requirements at 14 days' notice.
  • No Contract commitment, a $65 early termination fee applies if service is cancelled within 6 months.
  • Invoices and Payments
    • Monthly payments may only be made via credit card or direct debit, paid in advance. A surcharge applies to credit card payments - $0.99 per transaction for Visa and Mastercard; or 2.5% of the transaction value for American Express or Diners Club. There is no surcharge for Direct Debit payments. For more information click here.
    • The service can also be invoiced on a quarterly basis, paid in advance. Quarterly payment options include BPay, Direct Credit, Direct Debit, Cash, Cheque, EFTPOS, Money Order or Credit Card (refer note above for surcharges on Credit Card transactions).
    • Invoices are sent to your Internode email account. Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice.
  • Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted.
  • ADSL services are non-refundable.
  • Definitions:
    • MB is Megabyte
    • GB is Gigabyte, 1 Gigabyte is equal to 1,000 Megabytes
  • High Speed ADSL1 plan notes:
    • Wide coverage - "High" ADSL plans are available in all current ADSL service areas.
    • High speed plans will not appear in the Online Signup or Plan Changer unless your phone service is connected to a Telstra enabled telephone exchange.
    • Minimum speed - 1500k/256k.
    • Maximum possible speed obtainable, depends on the length and quality of your phone line from your telephone exchange, the type of ADSL modem you are using and technological constraints of the phone line.
    • Maximum Possible Speeds: 8000k/384k
    • Internode do not guarantee that customers who select these High speed plans will be able to obtain the full quoted speed.
    • Some customers may have phone services that are connected to Telstra RIM devices. In these cases, Telstra may limit the maximum speed of your service - this is outside of the control of Internode.
  • Extreme® ADSL2+ Notes:
    • Use of the Extreme plans requires that you are connected to an Agile ADSL2+ enabled exchange.
    • Extreme plans will not appear in the Online Signup or Plan Changer unless your phone service is connected to an Agile ADSL2+ enabled telephone exchange.
    • Click here for important information about ADSL2+ Speeds
    • Internode do not guarantee that customers who select the Extreme plans will be able to obtain the full quoted speed.
    • Annex M (upload speeds higher than 1000k) requires a modem which supports ADSL2+ Annex M.
    • ADSL Fast Transfer / Churn, is not available for transferring directly to an Agile ADSL2+ DSLAM.
    • Extreme plans may be deployed on Telstra Wholesale ports where an Agile port is not currently available.
    • Extreme customers not yet migrated to an Agile ADSL2+ DSLAM (or unable to be migrated) will achieve a line speed of 1500k/256k .
    • For further information about Extreme® ADSL2+ see http://www.internode.on.net/adsl2/

Notes

1. Automatic ADSL Service Cancellations:

Please be aware that your Internode ADSL service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new Activation fee):

  • When your Telephone account is cancelled.
  • When you shift location (even if taking the same number with you). (please see our relocation form)
  • If you order an ADSL-incompatible product on the line ADSL is delivered on. We strongly advise that you contact our Sales department to discuss any pending changes to your phone service prior to making those changes.

2. Service Activation

ADSL services are normally provisioned within 7-10 business days and Activated by Internode no later that 7 days thereafter at which time Internode will commence billing the customer.

3. Billing:

Internode recommend a monthly billing arrangement, as any requested changes to your account (eg speed or data change) is actioned by our system at the start of the next billing period. Therefore paying on a monthly basis - Credit Card or Direct Debit - means you are able to make changes to your service on a monthly basis, whereas if you are being invoiced quarterly, any changes will occur at the start of the next quarter.

  • Credit Card surcharge : Payments via Visa or Mastercard incur a $0.99 surcharge per transaction; and payments via American Express or Diners Club incur a surcharge of 2.5% of the transaction value.
  • There are no surcharges for Direct Debit payments (these can be monthly or quarterly).
  • Similarly, there are no surcharges for any of the quarterly payments options - BPay, Direct Credit, Cheque, Money Order, Cash or EFTPOS.
  • Please note that the first monthly or quarterly service charge, plus activation fee and any hardware charges, must be paid in full before Internode allow access to your service.
  • Full details on our payment options are available at http://www.internode.on.net/payments/

4. Notification:

Tax invoices, Internode Bulletins and automated data usage warning messages are sent to your Internode email address. Please refer to the configuration sheet (supplied when your service is activated) for details of your Internode email address. Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice.

ADSL Service Options and Charges

Miscellaneous Charges
New ADSL Service Setup Fee $129
Charged when a new ADSL service is ordered
Transfer (Churn) an existing ADSL Service to Internode $39
Setup fee charged when taking advantage of the Telstra fast transfer process

For further information about Churn, please click here)
ADSL Line Speed Change $20 per change
Charged if the customer wishes to vary the ADSL line speed.

(No charge to change data plans within a given speed; any changes requested take effect at start of next billing period)

ADSL Plan Changes can be made online via the Accounts Interface
Relocate an Existing Internode DSL Service $99
When you change location (even if you retain the same phone number) you will need to fill out our Relocation form. (click here for relocation form and further information)
ADSL Service Early Termination Fee $65
Charged when an ADSL service is cancelled prior to 6 months of use.
ADSL Mode/Layer Change $39
Charged when a customer wishes to switch between Home/SOHO and Business ADSL or vice versa.

Important Notes:
- Static IP cannot be transferred between service changes.
- Reconfiguration or hardware change on client equipment is needed to transition between Business and Soho/Home services.
- Please consult Internode Sales to discuss your needs if you are considering a layer/mode change.

 

 

Information is current as of 04/06/2007, and is subject to change without notice.
All prices quoted include GST.

 

Click Here to Signup Online for Internode SOHO ADSL