Internode - Products - Internode Business Connect

About Internode Business Connect

Internode Business Connect (IBC) is a flexible, reliable and secure wide area networking solution. IBC connects sites across Australia using a variety of access technologies and is the 21st Century alternative to traditional Frame Relay and ISDN wide area networks.

IBC is a 'private' IP network. Within such a network, traffic engineering is used to ensure optimal network performance - in terms of a very high data delivery ratio, a very low latency (or 'round trip transit delay'), and minimal latency variation (or 'jitter').

These parameters combine to provide the necessary 'Quality of Service' to meet the demanding requirements of internal business networks.

The Internode Business Connect private IP network has multiple levels of security, including physical POP security, strict authentication requirements and L2TP traffic separation. This security is fully managed by Internode staff.

Internode Business Connect solutions are tailored to meet the exact requirements of individual corporate customers.

This includes:

Flexible network topologies; ranging from a traditional virtual circuit 'Layer 2' approach through to a fully routed 'Layer 3' internetwork.
A variety of high-speed access technologies; ranging from cost-effective DSL (Digital Subscribe Line) services, through to high performance Agile Ethernet services utilising optical fibre, radio and HDSL technologies. Critical business sites may use ISDN backup services for redundancy.
Access to our world-class Internode Internet Data Centre; for connection to co-located equipment, managed servers, data storage systems or fire walled Internet.
Equipment services including design, supply, configuration and maintenance of classleading Cisco networking equipment.
Optional ad-hoc 'secure roaming' access - for mobile staff, management and teleworkers - through our well-proven Virtual Private Dial Network service.
Dynamic Class of Service for applications with differing network requirements (for example, voice and video over IP).

Quality of Service

Internode Business Connect provides a 'Dynamic' class of service, in order to prioritise the more business-critical or latency-sensitive applications. Typically this will be provided by standard 'DiffServ' marking at the customer premises router; although other approaches may be possible.

Core Network Availability

The core network that supports Internode Business Connect is engineered to achieve an overall availability (excluding access services and planned outage times) of 99.9%.

Response and Repair Times

Fault reporting for Internode Business Connect services is available on a 24 x 7 basis. The service performance objectives (2 hour response and 12 hour repair) apply within the standard hours of coverage, 8:00 am to 6:00 pm Monday to Friday including public holidays.

Standard Provisioning Times

The Standard Provisioning Time for a new Internode Business Connect network is 25 business days. Adds / Moves / Changes to existing networks range from 1 to 25 business days, depending on the requirement.

Minimum Rental Period

The minimum service term of an Internode Business Connect service is 12 months.

Service Options

Please contact Internode Business Sales for further information on the following service options:

Managed Equipment: Network devices (such as routers) may be supplied by Internode; with optional services including equipment configuration and delivery; equipment installation; and ongoing equipment management.	Virtual Private Dial Network: Virtual Private Dial Network provides 'ad-hoc' secure dial access to the Internode Business Connect network.
Co-location: Equipment co-location services are available for Internode Business Connect networks. Typical applications include firewalled Internet access, Intranet servers and data storage. This can form a useful component of a business continuity solution; and may be combined with various optional modules such as tape back-up, server monitoring, etc.