Support
NBN Data Blocks
This information is not relevant to unlimited data plans.
If you use up all your data on your Internode NBN plan, purchasing a data block (also known as data packs) will remove speed shaping until that additional data has also been used up, or the next billing period begins. Data blocks do not roll over to the next billing month if the data isn't used up.
Available Data Blocks
- 2GB for $5
- 10GB for $10
- 20GB for $15
- 50GB for $30
- 100GB for $50
- 200GB for $80
How to buy a Data Block in My Internode
If you've never logged into My Internode before, please see An Introduction to My Internode.
- Log in to My Internode and select your NBN service under Select service to manage.
- In Dashboard view, select Add Data Pack. This option is also available on the Check Usage page.
- You'll see a list of available data blocks. Choose the desired Data Pack and hit Select.
- Review the final summary and hit Submit to finish. The charge for your data block will appear on your next invoice.
- Once your data block has been purchased, your usage should be reduced and your broadband speed should be unshaped within one hour. If you're still experiencing shaped speeds after this time, please try restarting your modem.