For the second time in a row, Internode has topped a customer satisfaction survey of broadband providers held every two years by Choice, Australia's leading consumer advocacy organisation.
Internode, the Choice in customer satisfaction survey
25-11-2009
Internode topped the customer satisfaction table for both ADSL and ADSL2+ categories in the survey of 4716 customers of 43 different ISPs, published in the November 2009 edition of Choice magazine. Internode's success in this year's survey follows its top position in Choice's last ISP customer satisfaction poll in 2007.
Internode managing director Simon Hackett said the strong customer satisfaction rating in the 2009 Choice survey was a valued measure of the company's performance. "This achievement lines up with Internode's success in topping the recent AFR Smart Investor SMILES survey," he said.
"This is what we thrive on and what we're proud of - strong recommendations from trusted sources."