Internode :: Business :: Internet :: Biz Bundles :: NodeLine Biz

Whether your business has a current phone service or not, it's easy to transfer to NodeLine Biz. Learn more about the different connection types and options.

Transferring to NodeLine Biz

If You Already Have a Business Phone Service
If You Don't Have a Business Phone Service

If You Already Have a Phone Service

Churn

If you're renting a Telstra business phone service—or a service sold by a Telstra fixed-line network reseller—we can 'churn' your phone to NodeLine Biz.

Churns are generally completed within 2–5 working days in a metropolitan area (longer in regional areas).
You won't need to change your phone number.
It doesn't affect any ADSL broadband that you have on the phone line.
There won't be a technician visit to your premises.
You won't even have an outage.

Port

A small number of people have their phone delivered over another access network—such as Optus, AAPT, or Primus. In this case, a technician must move your phone line back to the Telstra fixed line network.

This is more complicated, and is called a 'port'. Internode does not currently process orders that need a port into NodeLine Biz.

Don't know if it's a churn or a port? Simply request a 'transfer' to NodeLine Biz and we'll try to churn your service.

If it turns out to be a port, we'll let you know. Your order will be cancelled without any cost or penalty, and your existing phone service will be unaffected.

Please note that ISDN services cannot be transferred to NodeLine Biz.

If You Don't Have a Phone Service

If you don't have an existing phone service, we can set up a new one. Setup charges depend on your situation:

	First Service	Additional Services
If any non-standard work is required, there may be additional setup charges—you will be advised by the technician if this is the case. This includes cabling past the first socket or network boundary point, trenching, or more difficult installations.
Line activation For premises that already have a physical phone line with dial tone—excludes brand new houses and apartments. This normally takes 2-4 working days.	$59	$59
Telephone line connection with technician visit For premises with a socket and line, but no dial tone. Normally takes 5-7 working days. Cost may vary depending on whether a physical connection is also required.	$99	$75.50
New line installation For new homes, homes with no history of phone activity, or pre-existing homes that need additional lines.	$99	$179

Site Visits

If you need a site visit, you'll need to let us know when you can be at the premises to provide access for the technician. You'll also need to be flexible as these appointments may be rescheduled. Unfortunately these appointment times are allocated with available resources on any given day.