Support

Approved Devices

In accordance with the Customer Relationship Agreement, unless otherwise agreed with Internode in writing, an Internode SIM and/or eSIM can only be used with Approved Devices as specified by Internode.

Internode may add or withdraw devices from this list from time to time. This list applies to current Apple and Android devices purchased in Australia. If you either (a) purchased a device that is not part of this list (b) purchased your device overseas, or (c) purchased a Samsung, Sony or HTC device from another Australian telecommunication provider before 2017, your device may not be VoLTE compatible on our network. Make sure you check your device model and your tax invoice for country of purchase, as applicable, to determine if your device is VoLTE compatible.

An Internode SIM and/or eSIM that is used in non-approved devices may be suspended by Internode, unless Internode has otherwise given approval in writing. Internode may also block any such device from being used on the Internode Network. For more information about using an Internode SIM and/or eSIM with a device currently not on the Approved Devices list, please contact customer care on 1300 650 410.

Using a device on our network other than an approved Internode device may impact your ability to make calls, in particular to emergency services.

Select one of the links below to jump to a query:

Approved Internode devices by manufacturer
- Alcatel
- Apple
- Google
- Huawei
- LG
- MobiWire
- Motorola
- Nokia
- OPPO
- Sagemcom
- Samsung
- TCL
- TP-Link
- Vodafone

Approved Internode devices by manufacturer

Here is the current list of approved Internode devices. Internode may add or withdraw devices from this list from time to time.

Alcatel

1 2019 4G (5033TL)
1B 2020 4G (5031G)
1V 2020 4G (5007U)
1S 2021 4G (6025D)
3L 2020 4G (5029D)
Link Zone MW41CL 4G (Mobile WiFi)

Apple

iPhone 6 (A1586)
iPhone 6 Plus (A1524)
iPhone 6S (A1688)
iPhone 6S Plus (A1687)
iPhone 7 (A1778)
iPhone 7 Plus (A1784)
iPhone 8 (A1863, A1905)
iPhone 8 Plus (A1864, A1897)
iPhone SE (A1723)
iPhone SE 2020 (A2296)
iPhone SE 2022 (A2783)
iPhone X (A1865)
iPhone XR (A2105)
iPhone XS (A2097)
iPhone XS Max (A2101)
iPhone 11 (A2221)
iPhone 11 Pro (A2215)
iPhone 11 Pro Max (A2218)
iPhone 12 mini (A2399)
iPhone 12 (A2403)
iPhone 12 Pro (A2407)
iPhone 12 Pro Max (A2411)
iPhone 13 mini (A2628)
iPhone 13 (A2633)
iPhone 13 Pro (A2638)
iPhone 13 Pro Max (A2643)
iPhone 14 (A2882)
iPhone 14 Plus (A2886)
iPhone 14 Pro (A2890)
iPhone 14 Pro Max (A2894)
iPhone 15 (A3090)
iPhone 15 Plus (A3094)
iPhone 15 Pro (A3102)
iPhone 15 Pro Max (A3106)
iPad 4 (A1460)
iPad 5 9.7” (A1823)
iPad 6 9.7” (A1954)
iPad 7 10.2” (A2198)
iPad 8 10.2” (A2429)
iPad 9 10.2” (A2604)
iPad 10 10.9” (A2757)
iPad Air (A1475)
iPad Air 2 (A1567)
iPad Air 3 (A2123)
iPad Air 4 (A2072)
iPad Air 5 (A2589)
iPad mini (A1455)
iPad mini 2 (A1490)
iPad mini 3 (A1600)
iPad mini 4 (A1550)
iPad mini 5 (A2124)
iPad mini 6 (A2568)
iPad Pro 9.7” (A1674)
iPad Pro 10.5” (A1709)
iPad Pro 11” Gen 1 (A1934)
iPad Pro 11” Gen 2 (A2230)
iPad Pro 11” Gen 3 (A2459)
iPad Pro 11” Gen 4 (A2761)
iPad Pro 12.9” Gen 1 (A1652)
iPad Pro 12.9” Gen 2 (A1671)
iPad Pro 12.9” Gen 3 (A1895)
iPad Pro 12.9” Gen 4 (A2232)
iPad Pro 12.9” Gen 5 (A2461)
iPad Pro 12.9” Gen 6 (A2437)
Watch Series 3 (A1891, A1889)
Watch Series 4 (A2007, A2008)
Watch Series 5 (A2156, A2157)
Watch Series 6 (A2375, A2376)
Watch Series 7 (A2476, A2478)
Watch Series 8 (A2773, A2775)
Watch Series 9 (A2982, A2984)
Watch Ultra (A2684)
Watch Ultra 2 (A2686)
Watch SE (A2355, A2356)
Watch SE Gen 2 (A2725, A2724)

Google

Pixel 3a 4G (S4)
Pixel 3 4G (B1)
Pixel 3 XL 4G (C1)
Pixel 4a 4G (S5)
Pixel 4 4G (F2)
Pixel 4 XL 4G (C2)
Pixel 5 5G (R3)
Pixel 6a 5G (B3)
Pixel 6 5G (O6)
Pixel 6 Pro 5G (R4)
Pixel 7 5G (P10)
Pixel 7 Pro 5G (C10)
Pixel 8 5G (SB3)
Pixel 8 Pro 5G (HK3)

Huawei

P30 4G (ELE -L09)
P30 Pro 4G (VOG -L09)
Y5 2017 4G (MYA -L02)
WiFi Cube 4G (E5180s -610)
WiFi Gateway 4G (B315s -608)
WiFi Gateway 2 4G (B525s -65a)
WiFi Cube 2 4G (B818 -263)
WiFi Cube 3 4G (B628 -350)

LG

K42 4G (LM -K420YM)
Velvet 5G (LM -G900EM)

MobiWire

V Pro 4G (GH6511)
V Smart 4G (GH5581)
V Lite 4G (GH5028)
V One 4G (GX2421)

Motorola

Moto e7 4G (XT2095 -3)
Moto e7 Power 4G (XT2097 -7)
Moto e13 4G (XT2345 - 6)
Moto e22i 4G (XT2239 -20)
Moto g 5G Plus (XT2075 -3)
Moto g8 4G (XT2046-6)
Moto g10 4G (XT2127-2)
Moto g14 4G (XT234 - 4)
Moto g34 5G (XT2363-3)
Moto g50 5G (XT2149 -1)
Moto g62 5G (XT2223 -1)
Edge 20 Fusion (XT2139 -2)
Edge 30 5G (XT2203 -1)
Edge 30 Pro 5G (XT2201 -1)

Nokia

1 Plus 4G (TA -1111)
C01 Plus 4G (TA -1387)
C02 4G (TA -1522)
G21 4G (TA -1418)
2720 Flip 4G (TA -1168)
110 4G (TA -1549)
FastMile 5G Gateway R1 (5G -24W-A)
FastMile 5G Gateway 3.2 (5G15 -12W-A)

OPPO

A16s 4G (CPH -2271)
A38 4G (CPH -2579)
A57 4G (CPH -2387)
A91 4G (CPH -2021)
AX5 4G (CPH -1851)
Find X2 Lite 5G (CPH -2005)
Find X5 Lite 5G (CPH -2371)
Find X5 5G (CPH -2307)
Find X5 Pro 5G (CPH -2305)
R9s 4G (N5)
R15 Pro 4G (CPH -1831)
R17 Pro 4G (CPH -1877)
Reno8 5G (CPH -2359)
Reno Z 4G (CPH -1979)

Sagemcom

Fast 5866T 5G FWA

Samsung

Galaxy A05s 4G (SM -A057F)
Galaxy A8 4G (SM -A530F)
Galaxy A11 4G (SM -A115F)
Galaxy A12 4G (SM -A125F)
Galaxy A12 4G (SM -A127F)
Galaxy A13 4G (SM -A135F)
Galaxy A13 5G (SM -A136B)
Galaxy A14 4G (SM -A145F)
Galaxy A14 5G (SM -A146P)
Galaxy A20 4G (SM -A205YN)
Galaxy A22 5G (SM -A226B)
Galaxy A30 4G (SM -A305YN)
Galaxy A32 5G (SM -A326B)
Galaxy A33 5G (SM -A336E)
Galaxy A34 5G (SM -A346E)
Galaxy A35 5G (SM -A356E)
Galaxy A51 4G (SM -A515F)
Galaxy A52 5G (SM -A526B)
Galaxy A52s 5G (SM -A528B)
Galaxy A53 5G (SM -A536E)
Galaxy A55 5G (SM -A556E)
Galaxy A70 4G (SM -A705YN)
Galaxy A71 5G (SM -A716B)
Galaxy A73 5G (SM -A736B)
Galaxy Core Prime 4G (SM -G360G)
Galaxy Fold 4G (SM -F900F)
Galaxy S8 4G (SM -G950F)
Galaxy S8+ 4G (SM -G955F)
Galaxy S9 4G (SM -G960F)
Galaxy S9+ 4G (SM -G965F)
Galaxy S10e 4G (SM -G970F)
Galaxy S10 4G (SM -G973F)
Galaxy S10+ 4G (SM -G975F)
Galaxy S20 FE 4G (SM -G780F)
Galaxy S20 FE 5G (SM -G781B)
Galaxy S20 4G (SM -G980F)
Galaxy S20 5G (SM -G981B)
Galaxy S20+ 4G (SM -G985F)
Galaxy S20+ 5G (SM -G986B)
Galaxy S20 Ultra 5G (SM -G988B)
Galaxy S21 FE 5G (SM -G990E)
Galaxy S21 5G (SM -G991B)
Galaxy S21+ 5G (SM -G996B)
Galaxy S21 Ultra 5G (SM -G998B)
Galaxy S22 5G (SM -S901E)
Galaxy S22+ 5G (SM -S906E)
Galaxy S22 Ultra 5G (SM -S908E)
Galaxy S23 FE 5G (SM -S711B)
Galaxy S23 5G (SM -S911B)
Galaxy S23+5G (SM -S916B)
Galaxy S23 Ultra 5G (SM -S918B)
Galaxy S24 5G (SM -S921B)
Galaxy S24+ 5G (SM -S926B)
Galaxy S24 Ultra 5G (SM -S928B)
Galaxy Note 8 4G (SM -N950F)
Galaxy Note 9 4G (SM -N960F)
Galaxy Note 10 4G (SM -N970F)
Galaxy Note 10+ 4G (SM -N975F)
Galaxy Note 20 4G (SM -N980F)
Galaxy Note 20 5G (SM -N981B)
Galaxy Note 20 Ultra 5G (SM -N986B)
Galaxy Book 2 12.0 4G (SM -W737Y)
Galaxy Tab A 8.0 4G (SM -T355Y)
Galaxy Tab A 8.0 2017 4G (SM -T385)
Galaxy Tab A 10.1 4G (SM -T515)
Galaxy Tab A 10.5 2018 4G (SM -T595)
Galaxy Tab A7 2020 10.4 4G (SM -T505)
Galaxy Tab A8 10.5 4G (SM -X205)
Galaxy Tab A9+ 11.0 5G (SM -X216B)
Galaxy Tab S 10.5 4G (SM -T805Y)
Galaxy Tab S2 9.7 (SM -T815Y)
Galaxy Tab S2 VE 9.7 (SM-T819Y)
Galaxy Tab S4 10.5 4G (SM-T835)
Galaxy Tab S5e 10.5 4G (SM-T725)
Galaxy Tab S6 10.5 4G (SM-T865)
Galaxy Tab S7 11.0 4G (SM-T875)
Galaxy Tab S7+ 12.4 5G (SM-T976B)
Galaxy Tab S8 11.0 5G (SM-X706B)
Galaxy Tab S8+ 12.4 5G (SM-X806B)
Galaxy Tab S8 Ultra 14.6 5G (SM-X906B)
Galaxy Tab S9 11.0 5G (SM-X716B)
Galaxy Tab S9+ 12.4 5G (SM-X816B)
Galaxy Tab S9 Ultra 14.6 5G (SM-X916B)
Galaxy Watch 4G 46mm (SM-R805F)
Galaxy Watch 4G 42mm (SM-R815F)
Galaxy Watch Active2 4G 44mm (SM-R825F)
Galaxy Watch Active2 4G 40mm (SM-R835F)
Galaxy Watch3 4G 41mm (SM-R855F)
Galaxy Watch3 4G 45mm (SM-R845F)
Galaxy Watch4 Classic 4G 42mm (SM-R885F)
Galaxy Watch4 Classic 4G 46mm (SM-R895F)
Galaxy Watch4 4G 40mm (SM-R865F)
Galaxy Watch4 4G 44mm (SM-R875F)
Galaxy Watch5 4G 40mm (SM-R905F)
Galaxy Watch5 4G 44mm (SM-R915F)
Galaxy Watch5 Pro 4G 45mm (SM-R925F)
Galaxy Watch6 4G 40mm (SM-R935F)
Galaxy Watch6 4G 44mm (SM-R945F)
Galaxy Watch6 Classic 4G 47mm (SM-R965F)
Galaxy Z Flip 4G (SM-F700F)
Galaxy Z Flip3 5G (SM-F711B)
Galaxy Z Flip4 5G (SM-F721B)
Galaxy Z Flip5 5G (SM-F731B)
Galaxy Z Fold2 5G (SM-F916B)
Galaxy Z Fold3 5G (SM-F926B)
Galaxy Z Fold5 5G (SM-F946B)

TCL

20 Pro 5G (T810H)
20 R 5G (767H)
305 4G (6102D)

TP-Link

Deco X80 5G FWA CPE

Vodafone

Smart E9 4G (Alcatel VFD529)
Smart N10 4G (Tinno VFD630)
Pocket WiFi® 4G (Huawei R215)
Pocket WiFi® 4G (Huawei R216)
Pocket WiFi® 4G (Huawei R216h)
Pocket WiFi® 2 4G (Huawei E5573Cs-609)
Pocket WiFi® 3 4G (Huawei E5576-856)
Pocket WiFi® 4 4G (Huawei E5576-325)
USB 4G (Huawei K5150)
Wi-Fi Hub (Technicolor DMA0120VHA)
Wi-Fi Hub 2.0 (Netcomm NL1902)
Wi-Fi Hub 3.0 (Netcomm NL20)