Support
Mobile Voice Activate SIM
Please note: Your mobile handset must not be locked to a specific provider. We cannot unlock handsets.
- Wait for your SIM to arrive before you attempt to activate.
- Log in to My Internode.
Note: If you're activating a new Mobile number and don't have alternative mobile number to receive your passcode to log in to My Internode, please call us on 1300 788 233 to verify your identity and activate your SIM. - Select Get Started.
- New mobile numbers typically activate within 3 hours.
- If you’re porting your mobile number to Internode from another provider, make sure your current mobile service is active and ready to receive an SMS. Tick the checkboxes and hit Activate SIM Card.
- A porting authorisation SMS will be sent to your mobile number.
- Enter the code and click Verify code. This will start the porting process which takes approximately 3 hours and will only occur during these times:
Monday to Friday: 8am to 8PM AET
Saturday: 10am to 6pm AET - Keep using your old SIM until it stops working, then that's your cue to switch to your new Internode SIM.
If you have any issues, please call us on 1300 788 233 or contact us online.