Internode :: Support :: FAQ

Internet
- NBN™
- Other Internet Products
  - Home Wireless Broadband
  - 5G Home Broadband
- Need assistance? Call sales and support on 13 66 33
Mobile
TV
Business
- Internet
  - NBN™
  - Fibre
  - Option packs
  - Hardware
- Phone
- Connecting Offices
- Need assistance? Call sales and support on 13 66 33
Support
- Online guides
- Online tools
- Network status
- Accounts and billing
- Order status
- FAQ
- Technical support
  
  1300 788 233
  Mon to Fri: 7am-12am
  Sat - Sun: 7am-12am
  Central Time (Adelaide)
  
  Accounts and billing
  
  1300 889 188
  Mon to Fri: 7am-8pm
  Sat - Sun: 7am-7pm
  Central Time (Adelaide)
  
  Provisioning
  
  1300 300 509
  Mon to Fri: 8am-7:30pm
  Sat - Sun: Closed
  Central Time (Adelaide)
Moving?
Contact

Need assistance? Call sales and support on 13 66 33

Support

FAQ

Information for technical customers on pings and traceroutes, as well as specific information on MPLS traceroutes within the Internode Network.

Pings and Traceroutes

MPLS Traceroutes
Doing some traceroutes? Getting unusual ping times in the Internode Network?
This FAQ explains why.
Pings and Traceroutes FAQ
FAQ about Pings, Traceroutes, and interpreting them.

We acknowledge the Traditional Custodians of Country throughout Australia and the lands on which we, and our communities live, work and connect. We pay our respects to their Elders, past, present, and emerging.