Smart Modem Gateway VX420-G2H
Follow the instructions below to set up your Smart Modem Gateway (VX420-G2H) for NBN Wireless.
First, ensure you have:
- A message from us advising you to plug in your NBN modem.
- An electrical outlet near your NBN Connection Box.
- An Ethernet cable.
- (Optional) Up to 4 additional Ethernet cables to connect devices via Ethernet.
- Connect the power cables from your modem's Power Ports to an electrical outlets.
- Connect the included Ethernet cable from the UNI-D1 port on your NBN Connection Box to your modem's blue WAN port.
- Make sure the electrical outlets for your modem and NBN Connection Box are on, then press the modem's ON/OFF button.
- Allow 15 minutes for your modem to boot up and connect automatically.
- Check the lights on your modem. If the Internet light is green, you can start connecting your devices and getting online.
- To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
- If you wish to use your Internode NBN Phone service, plug a compatible handset into the green PHONE port on your modem.
- If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the modem's barcode sticker.
Your modem will automatically connect your devices to the best WiFi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz WiFi. See Improving WiFi Signal .