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NBN FTTP Configuration for TG-1 Routers

This guide is suitable for TG-1 routers.

What we'll cover:

  • Connecting cables
  • How to log into your TG-1
  • Setting up your NBN Fibre to the Premises
  • Setting up your NodePhone VoIP phone service (optional)
  • Setting up your WiFi network
  • Setting a password for your TG-1

If you purchased your TG-1 from Internode as part of a new broadband service, we've already configured your username, password, and other settings. In this case, simply follow the cabling setup section below, then test your connection.

Not what you're looking for? Try the TG-1 ADSL guide or the Fibre to the Node/VDSL guide.

TG-1 Cable Setup

The ports on the back of the TG-1 router.
Figure 1: The ports on the back of the TG-1 router.

Cabling for NBN Fibre to the Premises Connections

  1. Use your supplied Ethernet cable to connect the red WAN port on the router to your NBN Connection box or Fibre Unit.
  2. Connect another Ethernet cable to one of the four yellow LAN ports on the back of the router. Connect the other end of the cable to your computer's network port.
  3. Connect the included power supply to the power port on the back of the router, and plug it into a 240v power outlet.
  4. Switch on the TG-1.
Standard Fibre cabling for the TG-1 router.
Figure 2: Standard Fibre cabling for the TG-1 router.

 

Setting up Fibre, NodePhone, and Wireless for your TG-1

The following steps only apply if your TG-1 is not already configured, or if it has been reset to factory default settings.

If you purchased your TG-1 from Internode, your router has been pre-configured. Simply follow the cabling steps above to set up your Fibre broadband service.

Step 1

  • Make sure that your computer is connected to the TG-1 with an Ethernet cable.
  • Open your preferred web browser - for example, Internet Explorer, Google Chrome, or Mozilla Firefox.
  • Enter the following number into the address bar and then hit Enter on your keyboard:
    • 10.1.1.1 (this number is called an IP Address).
Screenshot: Entering an IP Address to access the router
Figure 3: Entering the IP address to access the router

Step 2

  • The modem's Log In page will open and you will be asked for a username and password.
Username: admin
Password: admin
This is the router's default username and password.
We recommend that you change the password for security reasons.
  • Click Sign in to log into the router.

Step 3

  • The TG-1 will log in and display a Setup Wizard. First it will ask you to set up your Internet connection.
  • Change the Internet Service Provider to Internode.
  • Make sure that WAN Interfaces is set to Ethernet, and that WAN Type is set to PPP over Ethernet.
  • Enter your Internode username into the Username field, for example: username@internode.on.net
    NOTE: If your username does not include @internode.on.net you will be unable to connect.
  • Enter your Internode password into the Password field. If you've forgotten your password, you can retrieve it with our Password Retrieval tool.
  • Click Next to continue the wizard.
Screenshot: Setting up your Fibre service with the setup wizard
Figure 4: Setting up your Fibre service with the setup wizard

Step 4

  • The TG-1 will ask you to set up your NodePhone VoIP service.
  • If you don't have NodePhone VoIP, simply click the I don't have VoIP button, which will take you to the next screen and continue the wizard (Step 5).
  • Enter your NodePhone VoIP phone number - without any spaces - into the VoIP Phone Number field. This should be your full number, including the area code.
  • Enter your NodePhone VoIP password into the VoIP Password field.
  • Click Next to continue the wizard.
Screenshot: Configuring your NodePhone VoIP service
Figure 5: Configuring your NodePhone VoIP service

Step 5

Your TG-1 already has a default WiFi network set up. If you would like to use these settings, you can find the network name and password on the bottom of your modem.

If you want to use the default WiFi settings, simply do not change any settings for Step 5 or Step 6 and click Next on both steps. Otherwise, follow the instructions listed in this guide.

  • The wizard will move on to WiFi setup.
  • If you don't want to use the WiFi, click the switch next to Wireless 2.4GHz (WiFi) to turn it Off.
  • If you do want to use the WiFi, make sure both switches are turned on, and create a name for your wireless network. Enter this name into the SSID Broadcast Name field.

Creating a network name (SSID)

Your network name is used to identify your WiFi network. This is particularly useful if there are other WiFi networks nearby.

Because your network name will be visible outside of your home or office, the name should be recognisable but should not use any personal or service details.

  • Bad Network Names:
    BloggsFamily, JoeBloggs, 123JamesStreet, Internode, default, your Internode username, your router's name.
  • Good Network Names:
    MyNetwork, HomeWireless, Homestead, Cookie Monster (be creative!)
  • Once you have created a name for your WiFi, click Next to continue the wizard.
Screenshot: Creating a name for your WiFi
Figure 6: Creating a name for your WiFi

Step 6

  • The wizard will ask you to create a password for your WiFi.
  • Create a password that will be used to access your wireless network. Type this password into the Security Key field.

Creating a Pre-shared Key (WiFi Password)

A Pre-shared key prevents people you don't know from accessing your wireless network. When you connect your computers to your wireless network, you will be asked for the pre-shared key. If someone tries to connect without the pre-shared key, they will be unable to connect.

Your pre-shared key:

  • must have a minimum of 8 alphanumeric characters
  • is case sensitive
  • should never be the same as your Internode password

We recommend you create a complex password for your pre-shared key.

  • Once you've created your wireless password, click Next to continue the wizard.
Screenshot: Setting up a password for your WiFi
Figure 7: Setting up a password for your WiFi

Step 7

  • The wizard will ask you to create an administrator password for the TG-1 router. You will need this password in future when you try to log in to your TG-1 router.
  • We recommend leaving the desired username as admin.
  • Enter your chosen password into the Desired Password field and the Retype Password field.
    NOTE:If you leave these fields blank, the password will remain as "admin".
  • Click Next to save your password and continue with the wizard.

Please make a note of your new Administrator Password, as Internode will not be able to provide it to you if it is lost or forgotten.

If you forget the password, you will need to factory reset your TG-1 before you can access the user interface.

If you cannot log in to the TG-1, you can reset it to factory settings using the Reset button on the back of the device (between the two USB ports). You will need a paper clip to press the Reset button. Press and hold the button for 5 to 8 seconds to factory reset the TG-1.

Once you have reset your TG-1 to factory settings, you will have to restart this wizard from the beginning.

Screenshot: Creating an administrator password for the TG-1
Figure 8: Creating an administrator password for the TG-1

Step 8

  • Finally, the wizard will display all your settings. Please check that your settings are correct. If they are not correct, click the Back button to make any corrections.
  • If all your settings are correct, click Finish to complete the setup wizard.
Screenshot: Reviewing settings and finishing the wizard
Figure 9: Reviewing settings and finishing the wizard

Congratulations! You have successfully configured your TG-1 to connect to the Internet.

 

Further Assistance

If you are having trouble setting up your router, or would like to clarify some of the steps, please contact our Support Team.

We acknowledge the Traditional Custodians of Country throughout Australia and the lands on which we, and our communities live, work and connect. We pay our respects to their Elders, past, present, and emerging.