Internode Fixed-Wireless Broadband operates in selected regional areas of South Australia - including the Coorong, Yorke Peninsula, and Riverland/Murraylands.
No further sign ups are available as of 5 July 2012.
The information on this page is provided as a reference for customers who have signed up for these plans.
Our Easy Wireless plans deliver exceptional performance and value:
- Unlike satellite-derived services, Fixed-Wireless Broadband does not have unusually high latency or contention ratios.
- And unlike ADSL, you don't need a phone line to use a Fixed-Wireless Broadband service. More importantly, it delivers broadband in many areas that ADSL just can't reach.
Existing customers are fully supported, and can choose from any of our great value plans.
- Easy Wireless Plans
- Charges
- Equipment Requirements
- Performance
- Important Information
- Included Features
Easy Wireless Plans
Please note that new connections to the Internode Fixed-Wireless Broadband network are not currently available.
Existing customers are fully supported and can choose from any of our great value plans:
| Monthly Price & Quota | 5 GB | 20 GB | 40 GB | 80 GB |
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† Read more: Total Minimum Costs | Setup Fees | Equipment Requirements |
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| Easy Wireless Broadband | $39.95 † | $49.95 † | $69.95 † | $99.95 † |
Charges
Setup Charges
Customers who signed up for Internode Fixed-Wireless Broadband had the choice of three contract options and four plans. The setup fee and early cancellation charge depended on the contract term selected:
| Contract Option | Plans Available | Standard Installation | Early Cancellation Charge |
|---|---|---|---|
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If you cancel your service during the initial contract period, you are liable for an early cancellation charge. On a 12 month contract, this charge is $300 in the first month, reducing to $25 in the final month of your contract. On a 24 month contract, this charge is $600 in the first month, reducing to $25 in the final month of your contract. |
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| 1. Monthly Contract | Any Easy Wireless plan | $799 | None |
| 2. 12 Month Contract | Any Easy Wireless plan | $499 | $300 pro-rated |
| 3. 24 Month Contract | Any Easy Wireless plan with a monthly fee of $49.95 or more |
$199 | $600 pro-rated |
Standard Fixed-Wireless Broadband Installation
A standard Fixed-Wireless Broadband installation included:
- All standard Fixed-Wireless Broadband hardware (the radio equipment, up to 6 metre stayed mast, up to 20 metres Ethernet cabling);
- up to 2 hours of professional installation services;
- a fully configured Billion 6404VGP VoIP Ethernet WiFi router; and
- establishment of the Easy Wireless broadband account.
If your premises required additional installation, labour, or equipment beyond the above specification, then we provided you with a detailed no-obligation quotation for these additional works during the site survey. A two year warranty applies to all components.
Plan Changes
Your broadband requirements may change over time, so you're not locked in to a particular monthly quota.
- There are no once-off charges for changing Easy Wireless broadband plans.
- You can request plan changes at any time via our online plan change tool, whether you are within a contract term or not. Your plan change will take effect at the start of your next billing period.
- Remember you can use Data Blocks if you need an instant quota upgrade.
- See our Typical Usage guide for help estimating your monthly Internet usage requirements.
Total Minimum Costs
The total minimum cost depends on the setup option and plan that you selected, as shown in the following two tables. Please note that if you required a non-standard installation then your total costs may have been higher.
1. Total Minimum Cost - Monthly Contract
The following table shows the total minimum cost on a monthly contract for each plan - that is, the standard setup charge of $799, plus one month of broadband plan rental.
| Easy Wireless Broadband Plans | 5 GB | 20 GB | 40 GB | 80 GB |
|---|---|---|---|---|
| Total Minimum Cost for Broadband | $838.95 | $848.95 | $868.95 | $898.95 |
2. Total Minimum Cost - 12 Month Contract
The following table shows the total minimum cost on a 12 month contract for each plan over a 12 month period - that is, the reduced standard setup charge of $499, plus 12 months of broadband plan rental.
| Easy Wireless Broadband Plans | 5 GB | 20 GB | 40 GB | 80 GB |
|---|---|---|---|---|
| Total Minimum Cost for Broadband | $978.40 | $1,098.40 | $1,338.40 | $1,698.40 |
3. Total Minimum Cost - 24 Month Contract
The following table shows the total minimum cost on a 24 month contract for each plan over a 24 month period - that is, the reduced standard setup charge of $199, plus 24 months of broadband plan rental.
| Easy Wireless Broadband Plans | 5 GB | 20 GB | 40 GB | 80 GB |
|---|---|---|---|---|
| Total Minimum Cost for Broadband | n/a | $1,397.80 | $1,877.80 | $2,597.80 |
Equipment Requirements
You require an Ethernet router to connect your Fixed-Wireless Broadband service.
A fully configured Billion 6404VGP router was provided with the service, which features support for both WiFi and NodePhone VoIP.
Performance
Please note that the Fixed-Wireless Broadband network design does involve a degree of contention, and it is in the nature of radio links that throughput will vary with atmospheric conditions. Hence all stated bandwidths are theoretical maximum only, and - while we will make our best endeavours - these bandwidths cannot be 100% guaranteed.
- Fixed-Wireless Broadband services have maximum speed limits that are a function of wireless technology and wireless radio cell capacity, and in particular the peak speeds do not match those available on ADSL2+ services.
- A complete description of these factors is detailed below.
While there is a degree of inherent security in the newer Fixed-Wireless Broadband Access Points, it is always our recommendation to customers using wireless systems that it is your responsibility to protect (encrypt) your information if it is of a private, confidential, or sensitive nature.
Factors that affect the performance of Fixed-Wireless Broadband
There are important local and external factors that affect the actual speeds of your Fixed-Wireless service. These mean that, when connected on a service with (for example) a 12 Megabit per second (Mbps) peak download speed, you should not expect to receive every download at 12 Mbps!
External factors that affect speedsExternal factors include the capacity of, load on, and access data rate of:
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Local factors that affect speedsLocal factors affecting performance include:
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Because of these factors, Fixed-Wireless Broadband can be described in terms of 'theoretical network maximum speeds'. Your actual speeds may be slower due to factors beyond Internode's control.
Fixed-Wireless Broadband Technology Factors
Internode currently supports three types of equipment for Fixed-Wireless Broadband connections:
- SmartBridge Airbridge Total - this supports the 802.11b standard with a theoretical maximum throughput speed of 11 Mbps. The throughput is dynamically shared between download and upload.
- Motorola Canopy - this supports a theoretical maximum download speed of 2 Mbps, with a theoretical maximum upload speed of 1 Mbps. The actual speeds will vary below these theoretical maximums.
- Airspan Networks WiMAX- this supports the 802.16d WiMAX standard, with the following variations:
- The Coorong region is serviced with base stations that utilise FDD duplexing scheme. Services delivered by these base stations support a theoretical maximum download speed of 9 Mbps, and a theoretical maximum upload speed of 8.8 Mbps.
- The Yorke Peninsula region is serviced with base stations that utilise FDD or TDD duplexing scheme. Services delivered via the FDD base stations support the same theoretical maximum download/upload speed as in the Coorong region. Services delivered via the TDD base stations support a theoretical maximum download speed of 16 Mbps, and a theoretical maximum upload speed of 3 Mbps.
- The Riverland/Murraylands region is serviced with base stations that utilise TDD duplexing scheme. The TDD base stations support services with a theoretical maximum download speed of 16 Mbps, and a theoretical maximum upload speed of 3 Mbps.
Once again the actual speeds will vary below these theoretical maximums.
Both download and upload speeds may also be limited by the specific Fixed-Wireless Broadband plan that you select. Furthermore, speeds may also be reduced when you have exceeded the monthly Internet quota allocation of your plan.
Your Location and Local Conditions
As with any radio technology, your connection will be affected by local conditions such as adverse weather, the distance to the tower, and whether you have a clear or obstructed 'line of sight' to the tower.
The speed can also be reduced if the radio path is traversing over water, and also if there are any other operators in the same frequency band in the area causing interference.
Fixed-Wireless Broadband Base Station Factors
Fixed-Wireless Broadband customers use a network of base stations across Coorong, Yorke Peninsula, Riverland, and Murraylands to access the Internode network:
- Each base station has a defined radio spectrum that can be used. Depending on the number of active users connected to a specific base station at a specific time, this spectrum can become congested. This is a transient effect that results in a reduction in the speed of your connection.
- Each base station is connected back to the Internet via a transmission path called the 'backhaul', and for both commercial and technical reasons, backhaul links do not have an infinite bandwidth. Depending on the number of active users connected to a specific base station at a specific time, this backhaul link can become congested. This is a transient effect that results in a reduction in the speed of your connection.
- As explained under 'Technology Factors', the base stations are not identical in their technical capabilities.
General Internet Factors
Not everything connected to the Internet has been dimensioned to operate at maximum possible bandwidth to every other device connected to the Internet, at every moment in time. In fact, quite the opposite!
Hence - as with any other Internet connection type - the speed of your connection will vary with the capacity of, load on, and access data rate of the destination host computer which you are accessing.
And just like any other Internet connection, the speed of your downloads may be reduced because of the hardware capabilities, software configuration, operating system and software applications on your computer.
So What Speeds Should I Expect?
As a minimum you should normally be able to get speeds of at least 1000 kbps download and 256 kbps upload speeds. However you should also expect your download speed to vary on Fixed-Wireless Broadband connections, for reasons as described above.
The maximum possible speed can also be limited by the plan that you have selected:
- WDSL-Home-Starter and WDSL-Home-Explorer plans are limited to a maximum of 512 kbps download and 128 kbps upload speeds.
- WDSL-Home-Standard plans are limited to a maximum of 1500 kbps download and 256 kbps upload speeds.
- WDSL-Home-Advance plans are limited to a maximum of 6 Mbps download and 512 kbps upload speeds.
- WDSL-Home-Power and WDSL-Home-Extreme plans are limited to a maximum of 12 Mbps download and 1 Mbps upload speeds.
Please note in contrast to the WDSL plans, the new generation of Easy Wireless plans do not impose any specific speed restrictions on the service.
Test Results
We have conducted numerous tests on the Fixed-Wireless Broadband network, using local Internode content sources, on connections without any plan speed restrictions. This showed that in practice:
- Download speeds for Airbridge customers usually exceeds 4 Mbps, along with an upload speed of around 1.5 Mbps.
- On Canopy network equipment, typically an average of 1.5 Mbps can be expected as a download speed, along with an upload speed of around 512 kbps.
- The typical download speed using WiMAX via an FDD base station usually exceeds 5 Mbps with an upload speed around 4 Mbps.
- WiMAX connections via a TDD base station showed a download speed of around 12–16 Mbps along with an upload speed of around 1–2 Mbps.
The degree to which speeds differ from the theoretical values depends on the extent of influence from all of the factors noted above, your specific location, and the specific time that you use the service.
Important Information about Fixed-Wireless Broadband services
- Network boundary point
Any cabling that is required in your premises beyond the network boundary point (which is the Subscriber Data Adapter) is your cost and responsibility. - No resale of bandwidth
Internode Broadband services provide access for personal and immediate family or business use only. - Single location only
Internode Broadband services are designed to allow one concurrent router login on one specific physical connection (you can of course have multiple users sharing this connection). Logging in at a different physical location to the location associated with the connection may fail to work, or may incur an additional cost of $1 per connected hour. - Dynamic IP address
A dynamic IP address is supplied by default. If you need a static IP address, select a Power Pack or Business Pack. IPv6 addressing is also available if supported by your equipment. - Uploads + Downloads
The monthly quota allocation on Internode Fixed-Wireless Broadband services is counted as the sum of both uploads and downloads. - Definitions (in accordance with Australian ISP conventions):
- 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
- 1 GB or 1 Gbyte is 1 Gigabyte = 1,000 Megabytes.
Included Features
Most residential customers find that our Easy Wireless plans provide all the features they require for home broadband, including:
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Enhance your Easy Wireless with an Option Pack
Internet enthusiasts and business customers may have advanced requirements, so we've developed two Option Packs to address these needs.
Standard Features
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Power Pack add $10 per month(in addition to Easy Wireless plan)
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Business Pack add $30 per month(in addition to Easy Wireless plan)
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You can change Option Pack any time via our online plan changer.
